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  • Where are you based?
    We are based in California, USA.
  • What forms of payment do you accept?
    We accept all major debit and credit cards, PayPal.
  • How long does my order take to ship?
    All orders will be processed and shipped within 3-5 business days.
  • What carriers do you use?
    We ship via USPS.
  • Do you offer shipping to Hawaii and Alaska?
    Unfortunately, We are not shipping to Hawaii and Alaska currently.
  • Can I cancel my order?
    Unfortunately, we are unable to cancel orders once they've been placed.
  • Do you offer local delivery?
    Yes, we offer free contactless local delivery within the Orange County and LA County. Worth area for orders over $500 before tax.
  • Can some of my items be shipped and others be delivered locally?
    Unfortunately, you can't choose to have some items shipped and some items delivered on the same order.
  • My order includes in stock and pre-ordered items. Will the items that are in stock ship first?
    No, your order will be shipped when all items are available.
  • My order was damaged upon delivery, what do I do?"
    Please reach out to us at : mot.myownthing@gmail.com So that we may evaluate and correct the issue.
  • My order was stolen, what do I do?"
    We are not responsible for lost or stolen items. If your items are lost by the carrier or stolen upon delivery, please reach out to the carrier to file a claim.
  • Do you accept exchanges?
    No, we do not accept exchanges.
  • Do you accept returns ?
    Unfortunately, we do not accept returns .
  • In light of COVID-19, what is MOT doing to minimize the spread of the virus?"
    MOT is following all CDC guidelines and taking all precautions when packaging, shipping and delivering orders, including, but not limited to: Sanitizing work stations, wearing gloves and masks while packing orders, dropping packages off with the carrier and during contactless local delivery.
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